If a previously solved ticket is reopened by a "thank you" message without any additional request, Thank You GPT re-solves the ticket before it gets assigned to a new agent. So you can boost your team's efficiency and customer satisfaction.
“...Our team is so happy. It's so nice to have a few extra minutes for tasks that are actually important and not have to worry about replying with "thanks" or "thank you" hundreds of times a day…”
"Great app, closed 80 tickets in 3 minutes for us once enabled - so helpful! Great support from Tamir to get it up and running. Worked a treat!"
"I love the thank you app. It really helped us solve tickets much more efficiently. It allowed our agents to spend their time addressing important tasks instead of replying back to all the thank you messages they were receiving."
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“…As a business handling a substantial volume of customer tickets each month, we found that the time spent reopening and closing tickets due to simple "thank you" responses were more than necessary…”
"...After the upgrade with the ChatGPT, the app works great! It detects various types of responses, including those with signatures and other complexities, and solves them correctly…”
The app is completely scalable, so even the busiest service desks will be able to handle those unnecessary tickets without lifting a finger. There’s no limitation on the number of tickets processed once you get started with any paid subscription.
Yes- reach out to us at help@ty-gpt.com for an annual invoice.
Yes- We offer a 30 day money back guarantee. If at any point you're not happy with the results, please reach out to us and we'll send you a refund, no questions asked.
The Thank You GPT supports all languages, and it works no matter which language your customers are speaking.
Absolutely.
1. We don’t store any of your messages or metadata long term. Once processing is complete, everything is completely erased and no logs are kept.
2. Access is via an encrypted API key which is stored on a secured tokenization platform.
3. Our ChatGPT integration is done through Microsoft Azure. Your inputs are never available to ChatGPT/ OpenAI, never shared with other customers and are never used for training purposes. Learn more about Azure OpenAI security here.
4. Guaranteed safe and secure payments, powered by Stripe.
5. Network communication is secured with TLS version 1.2 and 1.3 using AES 256 encryption.
6. Runs in AWS data centers that have been certified as ISO 27001, PCI DSS Service Provider Level 1, and/or SOC 2 compliant. Learn more about AWS security here.
Reach out to us at help@ty-gpt.com if you need an NDA or Enterprise security.
The setup process takes roughly five minutes and afterwards the app starts working automatically. Make sure to follow the installation instructions in the second tab on the marketplace listing.
Transactions are encrypted for your security.
We never retain customer information
Powered by Azure and OpenAI for reliability.
Powered by Azure and OpenAI for reliability.
Get Started - Risk Free
30-days free trial
Unlimited tickets processed
Solve Thank You Tickets
Auto response to solved tickets
Sentiment Analysis: Identify Promoters and Detractors
Works in all languages
Advanced AI with GPT4
30-days money-back guarantee
Everything in Unlimited, and:
Dashboard with sharing capabilities
Mark unsatisfied customers and trigger your escalation workflows.
Free guided onboarding and 1:1 activation call
Customize the groups for which tickets are monitored
Send review requests to super-satisfied customers automatically
Everything in Unlimited Pro+, and:
NDA Signature
Private Environment
Advanced analytics
VIP support
Get Started - Risk Free
30-days free trial
Unlimited tickets processed
Solve Thank You Tickets
Auto response to solved tickets
Sentiment Analysis: Identify Promoters and Detractors
Works in all languages
Advanced AI with GPT4
30-days money-back guarantee
Everything in Unlimited, and:
30-days free trial
Mark unsatisfied customers and trigger your escalation workflows.
Free guided onboarding and 1:1 activation call
Customize the groups for which tickets are monitored
Send review requests to super-satisfied customers automatically
Everything in Unlimited Pro+, and:
NDA Signature
Private Environment
Advanced analytics
VIP support
