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If a previously solved tickets is reopened by a “thank you” message without any additional request, TYGPT resolves the ticket.
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The Thank You GPT App for Zendesk allows you to identify which reopened tickets are only 'thank you's and resolve them automatically.
With millions of tests and advanced AI, we reached 99.9% accuracy, in identifying exactly which messages are only "thank you" in all wordings and languages.
You'll empower your agents by not wasting anymore of their time replying manually to every “thanks”.
Thank You GPT will accurately identify non-actionable tickets and resolve them automatically, letting your agents focus on more important tickets.
“...Our team is so happy. It's so nice to have a few extra minutes for tasks that are actually important and not have to worry about replying with "thanks" or "thank you" hundreds of times a day…”
"Great app, closed 80 tickets in 3 minutes for us once enabled - so helpful! Great support from Tamir to get it up and running. Worked a treat!"
"I love the thank you app. It really helped us solve tickets much more efficiently. It allowed our agents to spend their time addressing important tasks instead of replying back to all the thank you messages they were receiving."
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“…As a business handling a substantial volume of customer tickets each month, we found that the time spent reopening and closing tickets due to simple "thank you" responses were more than necessary…”
"...After the upgrade with the ChatGPT, the app works great! It detects various types of responses, including those with signatures and other complexities, and solves them correctly…”
Thank You GPT is an ideal solution for any business using Zendesk that deals with upwards of 1,000 customer tickets per month.
Join hundreds of Zendesk users that are already loving it!
"I love the thank you app. It really helped us solve tickets much more efficiently. It allowed our agents to spend their time addressing important tasks instead of replying back to all the thank you messages they were receiving."
“…As a business handling a substantial volume of customer tickets each month, we found that the time spent reopening and closing tickets due to simple "thank you" responses were more than necessary…”
"...After the upgrade with the ChatGPT, the app works great! It detects various types of responses, including those with signatures and other complexities, and solves them correctly…”
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Faster response times, and optionally a friendly response to their message.
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Fewer frustrating, repetitive tasks to clear.
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Better and faster service, with lower cost.
Use GPT-4 and advanced AI to correctly interpret all types and wordings of "thank you" messages in all languages and resolve those tickets automatically.
Now it's easier to build a strong relationship with delighted customers. The app tags your excited "thank you" responses and helps you connect with your delighted customers. Potentially you can ask for reviews and testimonials, boost your online presence, and build a strong partnership with them.
We know that customer satisfaction is top of mind for you, but what happens when a customer isn't happy with the solution provided? The Thank You GPT app will tag them, allowing you to trigger your escalation workflows and help you solve the problem while there's still time!
Our platform is hosted in AWS data centers that have been certified as ISO 27001, PCI DSS Service Provider Level 1, and/or SOC 2 compliant. Learn more about AWS security here
We use Microsoft Azure OpenAI to securely analyze your thank you messages. Your inputs are never available to ChatGPT/OpenAI, never shared with other customers and are never used for training purposes. Learn more about Azure OpenAI security here.
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Guaranteed safe and secure payments, powered by Stripe
After processing, your customer's data is immediately deleted and no information is stored outside of Zendesk.
We secure our network communication with TLS version 1.2 and 1.3 using AES 256 encryption.
Built by Premier Zendesk Partners, and connected to your Zendesk through a secured integration.
Easily install the app directly from Zendesk’s marketplace. After going through this 1-minute installation process, the app will start working instantly. You can test our app with the 30-day free trial. On top of that, we provide a 30-day money-back guarantee because we’re so confident you’d love it and see the results immediately!
Claim your free 30-days trial today!
Get Started - Risk Free
30 Days Free Trial
Unlimited number of tickets processed per month.
Advanced AI for thank you messages detection.
Multi-lingual support.
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