Close 70% of Reopened Tickets Automatically

Reopened tickets are distracting your team? 70% of those are from customers who just want to thank you! We can help you re-close them automatically with advanced AI.
So you can boost your team's efficiency and customer satisfaction.

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See it in Action!

Every 5 Seconds, a Ticket is Solved by Thank You GPT

Solve Non-Actionable Tickets

Thank You GPT is a plugin that connects to your help desk and reviews your reopened tickets.
The plugin closes only tickets that are non-actionable, meaning that the customer thanked you and has no additional requests.
The plugin uses advanced AI to detect all kinds of “thank you” variations in all languages. With 99.9% accuracy, you won’t miss any important ticket.

How the plugin will handle customer's messages:

Calvin
15 May 2023 6:04 pm
Closed
Got it, Joe. That was very helpful!
Kelly
6 June 2023 4:41 pm
Open
Thanks, Jessica, but I still didn’t receive my order.
Ricardo
1 July 2023 7:44 am
Closed
Muchas Gracias, Ricardo

Trusted By

It’s a Win-Win-Win
for Your Team, Customers, and the Business

Productive Team

Your Team doesn't need another distraction. Reduce their repetitive tasks and help them focus on more urgent tickets.

Delighted Customers

Your customers will experience faster response times to their important requests. And with our new features you can take advantage of the last interaction with the customer even more.

Efficient Business

Due to our unlimited tickets offer, you will experience full scalability and help your business grow. You'll see better support at a lower cost.

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Make the Most out of the Last Interaction
with Your Customers

"Thank You" Solver

A plugin that connects to your helpdesk, reviews your reopened tickets and uses advanced AI to solve 'thank you' messages automatically.
The plugin only solves non-actionable tickets that do not need extra attention from your team.

Friendly Responder

Automatically send a customized and friendly response back to the happy customer that just thanked you. Many of our users utilize this feature to send a review request on G2, Capterra, Google, TripAdvisor, etc.

Promoter

The plugin tags super delighted, satisfied and excited customers in your helpdesk. This can help you identify your promoters and start building a strong relationship with them.  You can contact them for upsells, testimonials, and reviews, etc.

Detractor

We know customer satisfaction is top of the mind for you. But what happens if the reopened ticket is from an unhappy customer? We’ll tag them in your helpdesk. Allowing you to trigger your escalation workflows and solve the problem while there’s still time.

Connected to the Tools You Love

Hundreds of Satisfied Customers

From Small Businesses to Billion-Dollar Companies

“...Our team is so happy. It's so nice to have a few extra minutes for tasks that are actually important and not have to worry about replying with "thanks" or "thank you" hundreds of times a day…”

Practi, Yael Kompano

Head of Customer Support

"Great app, closed 80 tickets in 3 minutes for us once enabled - so helpful! Great support from Tamir to get it up and running. Worked a treat!"

Nando's

Gareth Southern, Head of People Services

"I love the thank you app. It really helped us solve tickets much more efficiently. It allowed our agents to spend their time addressing important tasks instead of replying back to all the thank you messages they were receiving."

Small Love (Ahava Ktana)

Israel Levin, CEO

“…As a business handling a substantial volume of customer tickets each month, we found that the time spent reopening and closing tickets due to simple "thank you" responses were more than necessary…”

FinitiOne

Hen, FinitiOne

"...After the upgrade with the ChatGPT, the app works great! It detects various types of responses, including those with signatures and other complexities, and solves them correctly…”

Deepoptics

Sagiv, Deepoptics

FAQ

We've answered the most frequent questions below.

How many tickets can the app handle?

Can I pay annually by bank transfer?

What happens if I'm not happy with the results? Can I get a refund?

What languages does the "Thank You GPT" app support?

Is my data secure?

Can you sign an NDA

How much time will I need to invest during the setup process?

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We Take Security Seriously

Safe Payments

Transactions are encrypted for your security.

No Data is Stored

We never retain customer information

MS Azure Open AI

Powered by Azure and OpenAI for reliability.

Certified AWS Centers

Powered by Azure and OpenAI for reliability.

We Can Start Solving Your Tickets Today

Click on "Get Started"

To choose your helpdesk and learn more about how it works on your helpdesk.

Copy & Paste

You'll be directed to your helpdesk's marketplace. Follow the instructions which will include copying an API key.

You're Done!

Solved tickets will be tagged in your helpdesk so you can track the plugin's work.

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Pricing

Monthly
Annually

Unlimited

$59‍

Get Started

Get Started - Risk Free

30-days free trial

Unlimited tickets processed

Solve Thank You Tickets

Auto response to solved tickets

Sentiment Analysis: Identify Promoters and Detractors

Works in all languages

Advanced AI with GPT4

30-days money-back guarantee

Unlimited Pro+

$89‍

Get Started

Everything in Unlimited, and:

Dashboard with sharing capabilities

Mark unsatisfied customers and trigger your escalation workflows.

Free guided onboarding and 1:1 activation call

Customize the groups for which tickets are monitored

Send review requests to super-satisfied customers automatically

Most Popular

Enterprise

From $249 ‍

Book a Call

Everything in Unlimited Pro+, and:

NDA Signature

Private Environment

Advanced analytics

VIP support

Unlimited

$637 $708

Get Started

Get Started - Risk Free

30-days free trial

Unlimited tickets processed

Solve Thank You Tickets

Auto response to solved tickets

Sentiment Analysis: Identify Promoters and Detractors

Works in all languages

Advanced AI with GPT4

30-days money-back guarantee

Unlimited Pro+

$961 $1068

Get Started

Everything in Unlimited, and:

30-days free trial

Mark unsatisfied customers and trigger your escalation workflows.

Free guided onboarding and 1:1 activation call

Customize the groups for which tickets are monitored

Send review requests to super-satisfied customers automatically

Most Popular

Enterprise

$2689 2988

Book a Call

Everything in Unlimited Pro+, and:

NDA Signature

Private Environment

Advanced analytics

VIP support

Still not sure if it’s for you?

We’d love to chat and answer any questions you may have.

Let’s schedule a 15-minute call to discuss your specific needs and see how we can help.

Schedule a Call

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